DELTA AND NORTHWEST ALIGN POLICIES AND FEES On November 5, Delta Air Lines announced the alignment of policies and fees for customers traveling on Delta- and Northwest-operated flights as the airline works to ensure a seamless and consistent customer experience during the integration of the two carriers. Some of the changes to align Delta and Northwest’s policies and fees include: *Elimination of SkyMiles and WorldPerks award ticket surcharges – Effective immediately, Delta will eliminate the $25-$100 fuel surcharges assessed for SkyMiles and WorldPerks award ticket travel originating from the U.S. and Canada. *Elimination of curbside check-in administrative fees – Delta, effective Dec. 5, will discontinue the $3 curbside check-in administration fee. With this change, customers no longer will incur an administrative fee for checking bags via skycaps for Delta- and Northwest-operated flights at airport locations worldwide, consistent with Northwest’s policy. *Alignment of first and second checked bag fees – For travel on or after Dec. 5, customers flying within the United States will be charged $15 for the first checked bag and $25 for the second checked bag when traveling domestically, consistent with Northwest’s existing policies. Customers who purchased Delta tickets on or before Nov. 5, 2008, and who are traveling on or after Dec. 5, 2008, will be charged $50 for a second bag, but will be permitted to check their first bag without charge pursuant to Delta’s previous policy. *Addition of “Coach Choice Seats” on Delta flights – Last week, Delta began offering customers the opportunity to purchase “Coach Choice Seats” on select Delta and Delta Connection flights when they use self-service check-in within 24 hours of their scheduled departure time. A service currently offered at Northwest, the program offers “Coach Choice Seats” for $5-$25 based on distance traveled and seat location. Additionally, SkyMiles Medallion members, WorldPerks Elite members, SkyTeam Elite members may select a “Coach Choice” seat at no additional charge when checking in online or at a kiosk within 24 hours of departure. U.S. AIRLINES IMPROVE ON-TIME SERVICE U.S.-based airlines arrived on time 84% of the time in October, marking the domestic market's strongest record in 20 months and the fifth consecutive month of improvements. Northwest posted a nearly 90% on-time record for October, the highest among legacy carriers. Though all legacies improved last month, Continental recorded the poorest on-time performance among the largest carriers for October, with more than 20% of its flights not arriving as scheduled. The ongoing effort among U.S. carriers to remove capacity from the domestic system is one explanation for the steady improvements in timely arrival. Despite a concerted effort among officials from the Department of Transportation and New York-area airports, JFK, LaGuardia and Newark held their positions at the bottom of the on-time heap of U.S. airports. US AIRWAYS TO CHARGE FOR PILLOWS AND BLANKETS The US Airways Group, which already charges passengers for sodas and coffee on its flights, plans to begin selling pillows and blankets. The airline told employees in a newsletter on Monday, November 3 that it is considering a price of $7, and has not set a date to start the sales. US Airways, based in Tempe, Ariz., would join the JetBlue Airways Corporation, which began charging $7 for a pillow-and-blanket set in August.
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Once the palatial home of a Texas cotton magnate, Rosewood Mansion on Turtle Creek has received such honors as the top U.S. hotel by Zagat and the top hotel for service in the world and top U.S. hotel restaurant by Travel + Leisure. In addition, the Mansion has been rated Mobil Five-Star since 1991 and AAA Five-Diamond since 1992. Situated in Dallas' most fashionable neighborhood, the Mansion retains the intimate ambience of a private residence while providing the highest levels of quality and service.
As the only hotel with a front entrance that opens directly onto the world-famous Magnificent Mile, the InterContinental Chicago offers a luxurious setting unlike any other. Experience the perfect convergence of old-world elegance and modern sophistication. At the InterContinental Chicago, they realize the key components of a successful trip are the ability to relax, and to stay connected. Book the next visit at the InterContinental Chicago and relax amid plush Chicago accommodations designed for precisely that purpose. Featuring a contemporary, sophisticated décor, guest rooms and suites in the main building boast well-appointed living areas with rich mahogany furnishings.
W Los Angeles-Westwood is a modern oasis – a contemporary chic retreat where design and comfort mix and mingle. Recently renewed by design guru Thom Filicia, W Los Angeles – Westwood invites you to indulge in their newly remodeled modern-bungalow suites, stylish poolside cabanas, and new outdoor restaurant. W Los Angeles embodies a strikingly modern approach to comfort and design. Innovative, chic custom-designs infused with fantasy and relaxation make the W experience a savvy traveler’s dream come true. With 258 large one and two bedroom suites, the W Los Angeles offers innovative guest services and amenities while providing customer service that is unconditionally dedicated to indulging a traveler’s wishes. Here, guests can dine at world-class restaurants, indulge in sexy, sophisticated nightlife, relax poolside in a private cabana, and be pampered at LA’s most exclusive spa. Premiere attractions include LA’s hottest bar-Whiskey Blue; critically acclaimed restaurant NineThirty; new poolside bistro-The Backyard; NY’s hottest spa-bliss; and a new state of the art work-out facility. Centrally located and minutes from Beverly Hills/Rodeo Drive, Hollywood, and the coastline, W Los Angeles enjoys a prime location in beautiful Westwood Village offering easy access to key interest points such as UCLA, the Armand Hammer Museum and the Geffen Playhouse. Located on two acres of lush gardens with a heated pool and private furnished cabanas, W Los Angeles is a sanctuary within the city.
Conveniently located in the heart of mid-town Manhattan, The Grand Hyatt New York offers deluxe accommodations with the Business Traveler in mind. Connected to Grand Central Terminal with direct subway access, any Manhattan destination is readily accessible. The hotel is a convenient seven to ten minute walk to Times Square and offices on Park Avenue, Madison Avenue, and Fifth Avenue.
The Halkin is a discreet insider’s address in London’s exclusive Belgravia.