Travel Weekly - February 17, 2020 - Gina Gabbard, Ovation's Senior Vice President of Leisure and Independent Advisors, shares the advice she gives to travel advisors whose clients are concerned about traveling during the coronavirus outbreak with Travel Weekly.
"I say, 'First, remember: They come to us to cut through the clutter,'" she said. Ovation advisors provide information from the U.S. Centers for Disease Control and Prevention.
"The media sensationalizes, and not everyone is as adventurous as some are," she said, "so we stick with numbers, stick with facts and let the client decide."
She also warned, "But if the advisor panics, of course the client will panic."
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