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Cheapism – January 2020 – Shane Chapman, Ovation's Senior Vice President of Airline Industry Relations, shares his thoughts on traveler satisfaction at major US airports with Cheapism

In addition to the never-ending construction taking place at the airport, LaGuardia is notorious for its congestion, says the senior vice president of airline industry relations for Ovation Travel Group.

“There’s still a lot of work to do to bring LaGuardia into the 21st century, but they are making progress,” Chapman says.

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