The 3-Step Process That Helped This Company Reach $1 Billion in Annual Sales
October 10, 2016 – In business and in life, it is impossible to be all things to all people. Focus on those clients that you can help, because they are your business fit. Ovation Chairman and CEO, Paul Metselaar, has been following this advice for over 30 years and has boiled it down to a 3 step process.
My Ovation team is phenomenal! I could not handle my day to day team reservations without them. I call them my personal ‘flight control’ because they work so well in changing and turning things around so quickly.
Susan V. - Office ManagerIFM Investors (US), LLC
The extraordinary customer service makes working with Ovation a dream. They answer support emails and inquiries quickly and in a personal and transparent manner.
Brooke R. - Office ManagerEQT Partners
Ovation has provided exceptional support in many facets of travel. They have helped us implement a travel policy program that allows the firm to control costs and understand where travelers are at any point in time. Ovation is also great at having the office open during times of bad weather to ensure travelers are dealing with Ovation representatives to ensure they have a smooth trip during difficult times.
Brian W. - ControllerClough Capital Partners, LP
Ovation was instrumental in the success of our organizational movement to an automated T&E management platform. Their flexibility and superior customer service drove a smooth transition involving hundreds of travelers. I have implemented several travel management systems and this has been by far the best!
Curtis V. - Director of Accounts Payable/PurchasingUniversal Services of America
The implementation team was very knowledgeable, accessible at all times, and helped make the transition go smoothly. Since then our account manager’s knowledge and direct experience has tremendously helped our administrative team and assist our travel arrangers. These programs and tools save our travelers valuable time and our firm and clients dollars from the conventional methods our travelers formerly used.
Nancy B. - Office Services/Facilities ManagerChapman and Cutler LLP